Simplify IT Automation – Trigger, Track, and Report on the operation of Azure Automation, Orchestrator, Power Automate, Logic Apps and PowerShell
Contact Kelverion SearchU
< Back to Solutions
Introduction Video
Download Evaluation
View Pricing
Purchase via Azure Marketplace
Request a Quote

Kelverion Standard Tasks Solution for Microsoft Azure Automation

Kelverion Standard Tasks Solution helps organisations automate these common operational requests using Microsoft Azure Automation, Kelverion Runbook Studio and ready-to-deploy runbooks. The result is a faster, more consistent and lower-cost way to deliver routine IT services while freeing skilled engineers to focus on higher-value work.

Kelverion Standard Tasks Solution is a production-ready automation package for Microsoft Azure Automation that enables organisations to automate up to 21 common IT service requests. It combines pre-built runbooks, a lightweight automation portal and optional integration with your existing service desk catalogue or approval process, helping teams deliver standard requests quickly, consistently and with less manual effort.

Standard IT tasks are the frequent, repeatable operational activities that IT and service desk teams perform to fulfil routine requests, maintain infrastructure and resolve common issues. They are usually well understood, process-driven and suitable for automation because the steps can be defined, validated and executed consistently.

The Challenge with Manual and Partially Scripted Processes

Manual fulfilment of standard IT tasks creates friction for both IT teams and end users. Requests can wait in queues, depend on the availability of specialist staff and vary in quality depending on who performs the work. Even when teams use scripts, those scripts are often fragmented, hard to govern, dependent on individual knowledge and disconnected from service desk approval workflows

  • Skilled staff are tied up with low-value administration instead of strategic improvement, root-cause analysis and innovation
  • Service delivery is slower than it needs to be because repetitive work waits for manual triage, handoffs and execution
  • Human error and process variation increase risk, especially when tasks affect identities, groups, infrastructure or mail services
  • Partial scripting creates operational dependency on individual script authors and can be difficult to manage, test, audit and reuse

  • End users experience delays for requests that should be quick, predictable and easy to track

Typical Automation Scenarios

  • Remote Server and Azure VM Management
    Remote reboot, remote shutdown, Azure VM restart, Azure VM stop and Azure VM start
  • Active Directory and Entra ID User Management
    Add users, add users to groups, remove users from groups, add group members, remove group members, reset passwords and enable or disable users
  • Diagnostics and Remediation
    Restart services, trace IP routes, check event logs, clean disk space, run ping checks and perform URL checks
  • Exchange Account and Mailbox Management
    Add users, add shared mailboxes and delete mailboxes

Benefits at a Glance

  • Accelerate Automation Adoption
    Start with production-ready standard task runbooks rather than building every process from scratch
  • Reduce Manual Effort and Cost
    Offload repetitive requests from skilled engineers and service desk teams
  • Improve Service Consistency
    Execute the same approved process every time, reducing variation and avoidable errors
  • Shorten Fulfilment Times
    Let users or approved IT staff trigger standard tasks through a simple portal or service desk workflow
  • Extend Azure Automation
    Use Microsoft Azure Automation as the execution platform while adding Kelverion’s runbook design, integration and packaged solution capabilities
  • Empower More Team Members
    Runbook Studio’s low-code/no-code graphical authoring helps both coders and non-coders participate in automation delivery
  • Support Governance and Change Control
    Build on Runbook Studio capabilities such as collaboration, version control and release management integration
  • Deliver Measurable Return
    Kelverion materials indicate that a typical company with 1,500 users and 200 servers can achieve more than 400% ROI in year one from the Standard Tasks Solution

Key Capabilities

  • Pre-built automation for up to 21 common standard IT tasks
  • Microsoft Azure Automation runbook execution for cloud and hybrid environments
  • Optional self-service automation portal for approved users and IT teams
  • Integration with existing service desk catalogues and approval workflows
  • Hybrid Worker support for on-premises runbook execution where required
  • Low-code/no-code runbook authoring and maintenance through Kelverion Runbook Studio
  • Support for service request automation across identity, infrastructure, diagnostics and mailbox management
  • Flexible deployment as a standalone solution or as part of the wider Kelverion Runbook Suite

Why Kelverion?

Kelverion specialises in Microsoft automation and helps organisations simplify IT process automation across Azure Automation, Power Automate, Logic Apps and System Center Orchestrator. With Runbook Studio, Smart Integrations and packaged automation solutions, Kelverion helps customers move from manual fulfilment and isolated scripts to governed, repeatable and scalable automation.

Ready to remove repetitive IT work from your team’s queue? Talk to Kelverion about the Standard Tasks Solution for Microsoft Azure Automation and discover how quickly your organisation can automate everyday service requests, reduce manual effort and improve the end-user experience.