Automation Solution for New User Onboarding

New Joiners is one of the most painful tasks for overloaded service desks to process. The creation of accounts for new employees or temporary workers are labour intensive activities that require senior staff who have the necessary systems access and expertise to perform. The delays inherent in manual fulfilment cause huge business impacts when new starters don’t have the access they need and security risks as user access is not removed on the date someone actually leaves the company. Therefore, companies are increasingly looking for Automation to improve consistency, delivery and supportability, whilst maintaining the security controls. To meet this need Kelverion have built the New User Onboarding Solution. Using a self-service interface, the Personnel Department or Line Manager can submit requests to onboard someone; the automation platform then executes all of the IT actions required, automatically, in minutes.