Integration Pack for BMC Helix ITSM

Description and Features
Watch an Introduction

The Kelverion Integration Pack for BMC Helix ITSM is a compliant integration for Microsoft System Center Orchestrator.

It supports Helix ITSM Versions 22.1 and 21.3 and Remedy ARS Versions 20.02 and 20.08.

The Integration Pack enables users to create, update, get and monitor records in BMC Helix ITSM.

It delivers a range of re-usable objects to automate IT-Functions such as:

Service Desk

Create service records from a wide range of enterprise management tools or custom sources.

Monitor Service Records

Monitor for new or changed service records to automate the diagnostic/remediation process.

Watch a demonstration of the Integration Pack for BMC Remedy below:

The full library of product videos can be found here: