OAuth Email Integration Pack for System Center Orchestrator
Bring secure, modern email automation into your Orchestrator runbooks with Kelverion.
Typical Automation Scenarios
- Email-Triggered Service Desk Automation
Monitor a mailbox for new requests, extract key information and initiate a runbook to create or update service desk records - Incident and Event Handling
Receive alerts by email, parse the message content, and route the information into event management, monitoring or ticketing systems - Automated Notifications and Confirmations
Send structured email updates when a runbook starts, completes, fails or requires additional information - Mailbox Triage and Processing
Filter messages, retrieve attachments, move processed emails to archive folders and delete unwanted or completed items - Data Capture from Inbound Email
Use message body text and attachments as input for downstream runbooks, including service requests, approvals, reporting or remediation tasks - Hybrid and Non-Exchange Workflows
Include Microsoft 365 OAuth, IMAP and SMTP email streams in Orchestrator processes where native Exchange-only support is not enough
Benefits at a Glance
- Modern Microsoft 365 Email Support
Use OAuth 2.0-enabled Microsoft 365 Exchange Online email communication in Orchestrator runbooks - Broader Email Platform Coverage
Connect Orchestrator to IMAP and SMTP services, supporting organisations that do not rely solely on on-premises Microsoft Exchange - Faster Runbook Development
Use reusable, forms-driven activities instead of building and maintaining custom email scripts - Improved Service Desk Efficiency
Automate email-based intake, routing, responses and updates to reduce manual operator effort - Better Data Quality
Capture email content and attachments directly into automated workflows, reducing rekeying and manual copy-and-paste errors - Operational Consistency
Standardise how email is monitored, processed, archived, moved and deleted across automated processes - Extended Orchestrator Value
Add secure cloud email capability to existing System Center Orchestrator deployments and keep established runbook investments productive
Key Capabilities
- Listen for incoming email messages and publish received data to the Orchestrator databus
- Retrieve and filter messages in a mailbox before processing them with other activities
- Download email content, including the message body and attachments
- Send outbound email messages from Orchestrator runbooks
- Move messages between mailbox folders as part of a controlled workflow
- Delete one or more messages after processing
- Permanently remove messages from a mailbox where appropriate
- Retrieve available mailbox names from an IMAP system
- Retrieve mailbox statistics such as name, size and message count
Integration Activities
| Activity Name | Description |
|---|---|
| Delete-Email | Delete one or more email messages |
| Empty-Mailbox | Permanently remove email messages from a specified mailbox |
| Get-Email | Download the contents of email messages: including message body and attachments |
| Get-EmailList | Retrieve a list of email messages from a mailbox |
| Get-MailboxInfo | Retrive infomation about a specified mailbox |
| Get-MailboxList | Retrive the mailbox names |
| Monitor-Email | Monitor a mailbox for new email messages |
| Move-Email | Move one or more email messages between folders |
| Send-Email | Send an email message |