Integration Pack for Clarity SDM

Description and Features
Watch an Introduction

The Kelverion Integration Pack for Clarity Service Desk is a compliant integration for Microsoft System Center Orchestrator.

The Integration Pack supports Clarity Service Desk Manager Release 12.6,12.7,12.9, 14.1. or 17.1

It enables interaction with the core Clarity Service Desk objects and their immediate dependencies,
including;

Activity Log
Announcement
Change Order
Configuration Item
Request
Contact
Department
Group
Incident
Issue
Location
Organization
Problem
Site

The Integration Pack enables users to create, update, get and delete objects in Clarity Service Desk.

It delivers a range of re-usable Activities to automate IT Functions such as:

Service Desk

Create service objects from a wide range of enterprise management tools or custom sources.

Monitor Service Objects

Monitor for new or changed service objects to automate the diagnostic/remediation process.

Configuration Management

Initiate automated changes and transform and populate data into the Clarity Service Desk CMDB.

 

Watch a demonstration of the Integration Pack for Clarity SDM below:

The full library of product videos can be found here: