Kelverion Integration Module for BMC Atrium

Automate trusted CMDB processes from Azure Automation and Kelverion Runbook Studio without complex scripting.

BMC Atrium CMDB is an enterprise configuration management database used to create a consolidated, service-oriented view of configuration items, relationships, and the technologies that support business services. It helps IT teams understand what they have, how components relate to each other, and how changes to infrastructure may affect business operations.

For organisations that rely on BMC Atrium as a source of truth for configuration data, the challenge is often not the value of the CMDB itself, but how easily teams can use that data in automated operational processes. The Kelverion Integration Module for BMC Atrium bridges that gap by making BMC Atrium available directly inside Azure Automation and Kelverion Runbook Studio.

Typical Automation Scenarios

• Incident Enrichment
  Query BMC Atrium for the latest CI details and relationships when an incident or alert is created
• Remote Diagnostics and Remediation
  Use CMDB context to identify affected services, related infrastructure, and appropriate remediation actions
• Change and Release Support
  Validate CI information, dependencies, and service relationships before executing automated change activities
• Configuration Item Lifecycle Management
  Create, retrieve, update, or remove CI records as part of provisioning, decommissioning, or asset reconciliation workflows
• Service Desk Orchestration
  Synchronise configuration data between BMC Atrium, ITSM platforms, monitoring tools, and automation processes
• Discovery-to-CMDB Workflows
  Transform discovered infrastructure data and populate or maintain CMDB records in a controlled automation process

Benefits at a Glance

• Reduce Scripting Complexity
  Build BMC Atrium automation through guided, form-based activities rather than hand-coding every interaction
• Accelerate Runbook Design

Discover datasets, CI classes, fields, and valid values from BMC Atrium directly inside Runbook Studio

• Improve Reliability
  Reduce configuration errors by mapping fields, filters, mandatory inputs, read-only values, and published data in a structured way
• Connect CMDB data to Operational Workflows
  Use trusted CI and relationship data in remediation, diagnostics, service request, change, and provisioning processes
• Support Hybrid Automation
  Orchestrate BMC Atrium alongside service desks, monitoring systems, cloud platforms, and on-premises infrastructure through Azure Automation
• Enable Wider Team Participation
  Give both coders and non-coders a practical way to contribute to automation design and maintenance

Key Capabilities

• Ready-built integration activities for Azure Automation and Kelverion Runbook Studio.
• Cmdlets for automating interaction with BMC Atrium CMDB.
• Smart Discovery of BMC Atrium datasets, CI classes, fields, filters, and values when used in Runbook Studio.
• Reusable Smart Connections to one or more BMC Atrium instances.
• Support for creating, retrieving, updating, deleting, monitoring, and searching CMDB instances.
• Automatic mapping of CI class fields to input properties, filters, and published data items.
• Controls that help prevent common errors, including handling mandatory inputs and read-only fields.

Integration Activities