VM Provisioning and Management Solution for System Center Orchestrator
Automate self-service virtual machine provisioning and management across on-premises, hybrid and cloud environments with a ready-to-deploy solution for Microsoft System Center Orchestrator.
The VM Provisioning and Management Solution is a packaged automation solution that enables System Center users to create and manage virtual machine instances on premises or in the cloud from a service request portal, automated by Microsoft System Center Orchestrator. It provides a controlled self-service experience while using Orchestrator runbooks to execute the fulfilment process consistently.
The solution can be driven from the Kelverion Automation Portal, providing a lightweight web interface for users to request approved VM services. It can also be extended to connect with third-party service catalogues, change request and ITSM platforms such as Atlassian Jira, BMC Helix ITSM, Halo ITSM and ServiceNow.
Once a request is received, Orchestrator can deploy the required VM using approved templates and target infrastructure integrations, then create or update the VM configuration item in the Kelverion Portal CMDB or a customer CMDB such as ServiceNow or BMC Atrium.
The Challenge: Manual VM Provisioning and Management Slows Service Delivery
Virtual machine provisioning is often treated as a routine infrastructure task, but manual fulfilment can create delays, inconsistent builds and unnecessary operational risk. Requests may arrive through emails, service desk tickets or informal conversations, then require multiple teams to select templates, approve changes, deploy the VM, update records and hand the service back to the requester.
- CMDB records are only as reliable as the last manual update
- Different discovery sources can produce conflicting asset views
- Operations teams may see different data in the CMDB than they see in SCCM or SCOM
- Unnecessary data can be imported into the CMDB, making it harder to focus on what matters
- Additional discovery polling can increase network and management overhead
- Manual updates to configuration items and relationships slow down service management processes
Typical Automation Scenarios
- Receive a VM request from the Kelverion Automation Portal or Service Desk service catalogue
- Provision VMware vSphere, Microsoft Azure Compute or Amazon EC2 virtual machines directly through Orchestrator Integration Packs
- Start, stop or pause an existing VM from a self-service request
- Extend provisioning to third-party change request systems
- Create VM records in customer CMDB platforms such as ServiceNow or BMC Atrium
- Use the Automation Portal to host the service catalogue while driving change through an existing service desk
- Support multi-platform VM provisioning from a single automation framework
Benefits at a Glance
- Accelerate VM Delivery
Automate request fulfilment from service catalogue submission through to VM deployment and completion updates - Improve Consistency
Use approved templates, standard processes and repeatable runbooks to reduce build variation and manual error - Enable Controlled Self-Service
Give users a simple request experience while IT retains control over allowed VM options, platforms and governance rules - Reduce Service Desk Workload:
Remove repetitive provisioning steps and hand-offs from infrastructure and service desk teams - Support Heterogeneous Environments
Provision across Microsoft Hyper-V, VMware vSphere, Microsoft Azure Compute and Amazon EC2 from an Orchestrator-led process - Protect Existing Investments
Extend System Center Orchestrator, Virtual Machine Manager, service desk and CMDB platforms instead of replacing them - Improve CMDB Accuracy
Automatically create VM configuration items in the Portal CMDB or supported third-party CMDBs - Strengthen Governance
Align provisioning with service catalogue, change management and approved infrastructure standards
Key Capabilities
- Self-Service Request Portal
Provide users with a simple, controlled interface for requesting virtual machines - Orchestrator-Driven Fulfilment
Use System Center Orchestrator runbooks to automate the provisioning workflow from request to completion - Multi-Platform VM Support
Provision Microsoft Hyper-V, VMware vSphere, Microsoft Azure Compute and Amazon EC2 virtual machines - Service Catalogue Flexibility
Use Kelverion Automation Portal or extend the solution to third-party ITSM and change systems - CMDB Integration
Create VM configuration items in the Portal CMDB or customer CMDB platforms - Adaptable Framework
Extend the packaged solution to fit existing infrastructure, approval models, service desk processes and governance requirements - Implementation Option
Deploy the solution independently or use a Kelverion-led installation and configuration service
Why Kelverion?
Kelverion specialises in Microsoft automation and helps organisations extend the value of Microsoft System Center Orchestrator, Azure Automation, Power Automate, Logic Apps and PowerShell. Kelverion provides Integration Packs, ready-to-deploy automation solutions and specialist consultancy services that connect service desks, infrastructure platforms, CMDBs and enterprise systems into joined-up automated processes.
With deep System Center experience and a practical focus on production-ready automation, Kelverion helps customers reduce repetitive service desk work, improve operational consistency and achieve faster value from the Microsoft automation platforms they already own.
Ready to simplify VM provisioning and bring controlled self-service to your System Center Orchestrator environment? Speak to Kelverion about the VM Provisioning and Management Solution and discover how quickly your organisation can automate virtual machine requests, deployment and CMDB updates across on-premises and cloud platforms.