IT Service Request Automation – a Smarter Approach

IT Service Request Automation with Azure Automation eliminates mundane tasks, improves compliance and frees up resources. Pre-configured automation solutions include:
–     Starter, Mover, Leaver Provisioning
–     Ticket Creation, Diagnostics and Remediation
–     Automated Patching
–     Standard Daily Tasks
–     Infrastructure Provisioning
–     Office 365 Management

Kelverion automation solutions deploy in days and help start your automation journey.

You don’t need to change your Service Desk or other operational tools

We wrap your existing systems and Service Desk enabling automation of cross-functional tasks and IT processes. IT Service Request Automation no longer requires significant up-front investment or deployment of a new Service Desk.

Implementation Services

Free up your IT staff, elimate errors and reduce process cycle time

Fully configured solution packs automate tasks such as; Joiner, Mover & Leaver; Office 365 Management; incident ticket resolution; VM provisioning; and user access requests. Remove human error and free up valuable resources by using automation to resolve these mundane and repetitive tasks. 

Why choose Kelverion for your automation partner?

Kelverion has 14 years of experience as a specialist IT Service Automation Request Provider and is used by companies worldwide. With access to over 800 product integrations and 13 fully configured solution packages to speed deployment, customers achieve first-year ROI of over 400% with 1500 users.


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Runbook Suite: the proven, all-in-one

IT Service Request Automation toolset


A few of the IT Automation tasks you can accomplish with the Runbook Suite:

Automate Standard Tasks

Automate mundane, time-consuming and repetitive daily tasks.

Starter Mover Leaver

Automate requests to on-board or off-board users in minutes.

Office 365 Automation

Handle Office 365 change requests in minutes using your existing approval process.

VM Provisioning

VM Provisioning requests automated in minutes while maintaining control.

A powerful family of automation solutions for every need


We build best-in-class automation software for Microsoft Azure and System Center Orchestrator platforms.

Runbook Suite powered by Azure Automation

Fully configured Azure runbooks and integrations to address over 70 common use cases to automate mundane and repetitive IT tasks, reducing the risk of human error and resource costs within your IT infrastructure.

Automation With System Center Orchestrator

Our range of products for Microsoft System Center Orchestrator includes 35 Integration Packs, fully configured solution packs and an easy to configure Automation Portal to trigger self-service automation.

Take the Automation Value test


Use the Kelverion Automation Value Calculator to discover how you can achieve 400% or more return on investment with IT Service Request Automation.

“From first contact, everyone we’ve been in touch with at Kelverion has been very easy to deal with, professional in what they do, and delivered what they promised.”


IT Services Manager, IT Service Provider

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