by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for VM Provisioning and Management Using virtual machines to run different operating systems, test applications and back up data has been game-changing for IT agility, but manually creating and managing these VMs takes time and requires senior...
by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for Ticket and DevOps Synchronisation The existence of multiple Service Desks from different vendors is now commonplace across many Organizations. In the increasingly complex application environments operated by many enterprises, there is the need...
by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for Self Service Software Provisioning Requesting the installation of new software and the fulfilment of that request in an enterprise setting is a time consuming, labour intensive and slow process. It typically involves logging a call with a...
by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for Operations Manager Routing and Remediation One of the biggest Service Management challenges for any customer is the need to create Incident Tickets in a Service Desk when new failures in the infrastructure are detected. This becomes even more...
by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for New User Onboarding New Joiners is one of the most painful tasks for overloaded service desks to process. The creation of accounts for new employees or temporary workers are labour intensive activities that require senior staff who have the...
by Jack Wooster | Mar 31, 2021 | Orchestrator Solutions
Automation Solution for CMDB Population For anyone who has a CMDB or is considering implementing a CMDB product the biggest challenge they face is not which product to buy but how am I going to populate the CMDB and insure the data it holds is current? Traditionally...
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