by Greg Charman | Jan 13, 2023 | Azure Automation
As Microsoft Azure continues to be developed more automation options become available; Azure Automation, Logic Apps, ARM (Azure Resource Manager), and Azure Function Apps to name a few. The question quickly turns from ‘How do I automate with Azure?’ to ‘What...
by Greg Charman | Jun 7, 2022 | Azure Automation, Azure Marketplace, Runbook Studio
Kelverion’s Runbook Studio V5.0 makes it even easier for organizations to automate IT service desk requests and reduce IT burden. In its fifth iteration, The Runbook Studio has undergone a significant design overhaul. The Studio’s technical capabilities...
by Greg Charman | Jul 9, 2020 | Press Release
Published on 8th July 2020 Automation experts Kelverion have partnered with CIHS, a multifaceted software integration consultancy. Kelverion and CIHS have formed a partnership to deliver efficient process automation and high return on investment to Service Desk...
by Greg Charman | Jun 4, 2020 | Automation Portal, Azure Automation
The typical Service Desk model consists of 1st line support contemplating how a call should be answered, and then passing it to 2nd and 3rd line to fulfil the requirement. In the new world of Cloud and AI Ops, there is a more streamlined; efficient and autonomous...
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