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Integration Pack for Ivanti Service Manager

Description and Features

Watch an Introduction

The Kelverion Integration Pack for Ivanti Service Manager is a compliant integration for Microsoft System Center Orchestrator.

It enables interaction with the core Ivanti Service Manager objects and their immediate dependencies, including;

Change
Configuration Item
Request
Incident

The Integration Pack enables users to create, update, get and delete objects in Ivanti Service Manager. It delivers a range of re-usable Activities to automate IT Functions such as:

Service Desk

Create service objects from a wide range of enterprise management tools or custom sources.

Monitor Service Objects

Monitor for new or changed service objects to automate the diagnostic/remediation process.

Configuration Management

Initiate automated changes and transform and populate data into the Ivanti Service Manager CMDB.

 

Watch a demonstration of the Integration Pack for Ivanti Service Manager below:

The full library of product videos can be found here: