VMware Aria Operations Integration Pack for System Center Orchestrator
Connect VMware Aria Operations to Microsoft System Center Orchestrator and turn infrastructure alerts into automated, repeatable operational processes.
VMware Aria Operations is an intelligent operations management platform for VMware and multi-cloud environments. It collects and analyses operational data from infrastructure, applications and supporting services to help IT teams understand health, performance, capacity and risk across the environments they manage.
By combining monitoring, alerting, predictive analytics, capacity planning and troubleshooting tools, VMware Aria Operations helps organisations move from reactive incident response to more proactive infrastructure management. Teams can identify developing issues earlier, prioritise alerts based on operational impact and take informed action to maintain service availability and performance.
Typical Automation Scenarios
- Automated Diagnostics Monitor for new alerts, collect supporting resource details and run first-level checks before escalating to an engineer
- Alert Enrichment Add standardised notes to alerts with diagnostic results, linked ticket references or remediation actions taken by a runbook
- Ownership and Escalation Assign alerts to the right user or team based on alert type, resource, severity or operational policy
- Noise Reduction Suspend or cancel alerts where automation confirms a known maintenance window, duplicate condition or resolved event
- Service Management Integration Connect VMware Aria Operations alert data to incident, change or request workflows already orchestrated through System Center Orchestrator
- Manager-of-Managers Operations Bring VMware Aria Operations events into broader automation workflows that coordinate activity across multiple monitoring, service desk and infrastructure platforms
Benefits at a Glance
- Automate Alert Handling Detect new VMware Aria Operations alerts and trigger consistent Orchestrator runbooks for triage, escalation or remediation
- Reduce Manual Effort Replace repetitive console-based tasks with reusable automation activities that can be combined into end-to-end operational workflows
- Improve Response Consistency Standardise how alerts are assigned, annotated, suspended, cancelled and released across teams and environments
- Create a Manager-of-Managers Approach Consolidate event and alert streams into coordinated Orchestrator processes for improved visibility and control
- Accelerate Diagnostics Use alert, resource and user information from VMware Aria Operations to support automated first-level investigation
- Extend Existing Orchestrator Investments Add VMware Aria Operations automation to established runbook libraries, approval flows and IT service processes
Key Capabilities
- Predefined VMware Aria Operations Automation Activities
Use forms-driven Integration Pack activities in Microsoft System Center Orchestrator to automate common VMware Aria Operations alert management tasks without custom scripting - Automated Alert Monitoring
Detect new VMware Aria Operations alerts and trigger Orchestrator runbooks for triage, diagnostics, escalation or remediation - First-level Diagnostics Support
Retrieve alert, resource and user information so runbooks can enrich incidents, route work accurately and support automated investigation - Alert Ownership and Assignment
Assign alerts to users, release alert ownership and support consistent operational handover between teams - Alert Annotation and Audit Trail
Add notes to alerts so automated workflows can record diagnostic findings, ticket references and actions taken - Alert Lifecycle Control
Suspend or cancel alerts from runbook logic to reduce noise during maintenance windows, duplicate conditions or resolved events - Manager-of-Managers Operations
Consolidate VMware Aria Operations alert streams into broader Orchestrator workflows, helping teams coordinate monitoring, service management and infrastructure automation from a single automation layer
Integration Activities
| Activity Name | Description |
|---|---|
| Add Alert Note | Create a new Alert note |
| Assign Alert | Assign Alerts to a user |
| Cancel Alert | Used to cancel Alerts |
| Get Alert | Retrieve and filter alerts |
| Get Resource | Retrieve Alert resources |
| Get User | Retrieve user information |
| Monitor Alert | Detect when new alerts are raised in VMware Aria Operations |
| Release Alert Ownership | Release ownership of previously assigned Alerts |
| Suspend Alert | Temporarily suspend Alerts |