Integration Module for HaloITSM
Azure Automation Integration for HaloITSM
The Integration Module for HaloITSM provides a set of ready-built activities for integrating with Halo ITSM from within Azure Automation and the Kelverion Runbook Studio. These are form-driven activities that let you define interactions with HaloITSM without writing any PowerShell code.
The Integration Pack provides predefined integration and automation capabilities for Incident and Service Request management processes.
The Integration Module delivers activities to automate IT Functions such as:
– Incident Ticket Creation & Remediation
Create Incident Tickets from a wide range of enterprise management tools or custom sources, then conduct first-level diagnostics.
– Monitor Service Records
Monitor for new or changed service requests to automate the request fulfillment process.
| Activity Name | Description |
|---|---|
| Add-HaloItsmAttachment | Add an attachment to HaloITSM ticket |
| Get-HaloItsmAgent | Gets HaloITSM agents |
| Get-HaloItsmAsset | Gets HaloITSM assets |
| Get-HaloItsmAttachment | Gets HaloITSM attachments |
| Get-HaloItsmAttachmentContent | Downloads the content of a HaloITSM attachment |
| Get-HaloItsmItem | Gets HaloITSM items |
| Get-HaloItsmSite | Gets HaloITSM sites |
| Get-HaloItsmSupplier | Gets HaloITSM suppliers |
| Get-HaloItsmTicket | Gets existing HaloITSM tickets |
| Get-HaloItsmUser | Gets HaloITSM users |
| New-HaloItsmTicket | Creates a new HaloITSM ticket |
| Remove-HaloItsmAttachment | Removes a HaloITSM attachment from a ticket |
| Remove-HaloItsmTicket | Deletes a HaloITSM ticket |
| Set-HaloItsmTicket | Update an existing HaloITSM ticket |