by Greg Charman | Jan 13, 2023 | Azure Automation
As Microsoft Azure continues to be developed more automation options become available; Azure Automation, Logic Apps, ARM (Azure Resource Manager), and Azure Function Apps to name a few. The question quickly turns from ‘How do I automate with Azure?’ to ‘What...
by Greg Charman | Jun 4, 2020 | Automation Portal, Azure Automation
The typical Service Desk model consists of 1st line support contemplating how a call should be answered, and then passing it to 2nd and 3rd line to fulfil the requirement. In the new world of Cloud and AI Ops, there is a more streamlined; efficient and autonomous...
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