VM Provisioning and Management Solution

This VM Provisioning and Management Solution enables System Center users to create and manage Virtual Machine instances on premise or in the cloud from a Service Request Portal, automated via System Center Orchestrator.

With the power of Windows Server and System Center Self-Service Virtual Machine Provision has been placed into the hands of all Microsoft’s customers large or small. A fully automated Self Service provision of a VM from a Service Catalogue is now a reality whatever the size of your IT team.

We also recognize that for some customers using the Self Service capability of their Service Desk product is either to complex and time consuming or not feature reach. Therefore our solution leverages the power of the Kelverion Automation Portal to drive the solution from a light weight HTML5 web portal.

This is a fully adaptable offering which is easily extendable to use your own third party Service Catalogue or Change Request System such as Atlassian Jira, BMC Helix ITSM, CA Service Desk Manager or ServiceNow to initiate the process. The flexibility of the solution also allows you to host the Service Catalogue in the Automation Portal and then drive the Change Process via your existing Service Desk. New Virtual Machines are added to the Portal CMDB or could be created in your own CMDB such as BMC Atrium, CA SDM or ServiceNow. The solution is not restricted to Microsoft HyperV. It will provision HyperV, VMware, Microsoft Azure Compute or Amazon EC2 VMs or all four simultaneously.

This Orchestrator driven solution delivers a number of fully automated functions:

• Automation Portal Service Catalogue Request being received
• HyperV VM deployed via Virtual Machine Manager
• VMware, EC2 or Azure VM provisioned directly via an Orchestrator Integration Pack.
• VM CI created in the Portal CMDB

The offering can be easily extended to enable heterogeneous system support such as:

• Use your own third party Service Catalogue or Change Request System
• Create VM CI in your own third party CMDB

The Self-Service VM Provision offering supports the following Target systems:

Virtualisation Technologies

• Microsoft HyperV
• VMware vSphere
• Amazon EC2
• Microsoft Azure

Service Catalogue or Change Request

• Kelverion Automation Portal
• System Center Service Manager
• BMC Helix ITSM
• ServiceNow
• CA Service Desk Manager

CMDBs

• ServiceNow
• BMC Atrium
• CA Service Desk Manager