News and Insights

Planning an IT Automation Project

The planning of an IT automation project is crucial to success, this article takes a deep dive into areas which should be considered and addressed before embarking on an automation journey. Securing executive sponsorship and establishing governance Having the support and guidance from a senior leader within your organisation will undoubtedly benefit the delivery of your project. Implementing automation is change, and as with any change; has the potential for resistance. It is imperative to...

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Azure Functions, What Is It Exactly?

What is Microsoft Azure Functions, and how does it compare to Azure Automation? As Microsoft Azure continues to be developed and more automation options become available; Azure Automation, Logic Apps, ARM (Azure Resource Manager) and Azure Functions to name a few, the question is quickly turning from ‘how do I automate with Azure?’ to ‘what automation type do I use in Azure?’ Across our next few blogs, we will seek to delve into the options available and define how they stack up against Azure...

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What is Azure Automation?

As Microsoft Azure continues to be developed and more automation options become available; Azure Automation, Logic Apps, ARM (Azure Resource Manager) and Azure Function Apps to name a few. The question is quickly turning from ‘how do I automate with Azure?’ to ‘what automation type do I use in Azure?’. Across our next few blogs, we will seek to delve into the options available and look to define how they stack up against Azure Automation. Firstly, what is Azure Automation? Azure Automation is...

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Top 5 Use Case Examples Driving Automation Adoption

All too often the Kelverion team hear that businesses are trying to deliver more services with less resource, all whilst meeting tight Service Level Agreements. There are many automation use cases to relieve this pressure and this article explores the top 5 use case examples driving automation adoption within service management. Joiners, Movers & Leavers Joiners, Movers & Leavers (JML) is one of the most painful tasks for overloaded service desks to process.  The creation of accounts...

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Press Release: Kelverion’s services are now live on the UK Government Digital Marketplace

Kelverion is pleased to announce that its Service Request Automation services are now available to public sector buyers within the Cloud Software and Cloud Support categories on the Government Digital Marketplace. David Wooster, Kelverion’s CEO, stated: 'Kelverion are delighted that our application to the G-Cloud 12 framework has been successful. Direct access to our Service Request Automation services has been enabled; providing rapid service improvement for IT Service Delivery leaders in...

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The Holy Grail of Cherwell Service Request Automation

Companies are facing major difficulties as a result of the challenges posed by COVID-19, and many professionals cite automation as a key solution to business survival. However, when considering using automation to transform your service management, you need to consider how you leverage Cherwell Service Requests in partnership with automation to achieve the “holy grail” of service request automation. This blog covers the crucial elements to consider when selecting the best automation approach...

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